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Security of Alternative Delivery Channels in Banking: Issues and Countermeasures
Abstract
To sustain competitive advantages, financial institutions continuously strive to innovate and offer new banking channels to their customers as technology creates new dimensions to their banking systems. One of the most popular such diversification of channel is electronic banking (e-banking). Information assurance is a key component in e-banking services. This chapter investigates the information assurance issues and tenets of e-banking security that would be needed for design, development and assessment of an adequate electronic security infrastructure. The technology terminology and frameworks presented in the chapter are with the view to equip the reader with a glimpse of the state-of-art technologies that may help towards learned and better decisions regarding electronic security.
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