Service Elicitation Method Using Applied Qualitative Research Procedures

View Sample PDF

Author(s): Ville Alkkiomäki (Lappeenranta University of Technology, Finland)and Kari Smolander (Lappeenranta University of Technology, Finland)
Copyright: 2012
Pages: 17
Source title: Advanced Design Approaches to Emerging Software Systems: Principles, Methodologies and Tools
Source Author(s)/Editor(s): Xiaodong Liu (Edinburgh Napier University, UK)and Yang Li (British Telecom, UK)
DOI: 10.4018/978-1-60960-735-7.ch001

Keywords: Computer Science & IT / Information Science Reference / Systems & Software Design / Systems and Software Engineering

Purchase

View Service Elicitation Method Using Applied Qualitative Research Procedures on the publisher's website for pricing and purchasing information.

Abstract

This chapter introduces QSE, the Qualitative Service Elicitation method. It applies qualitative research procedures in service elicitation. Service engineering practice lacks lightweight methods to identify service candidates in projects with tight schedules. QSE provides a systematic method to analyze requirement material in service-oriented systems development with a feasible effort. QSE uses the procedures of the grounded theory research method to elicit service candidates from business process descriptions and business use case descriptions. The chapter describes the method with examples and a case study.

The IRMA Community

Research IRM

Service Elicitation Method Using Applied Qualitative Research Procedures

Purchase

Abstract

Related Content

IRMA Sponsors