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Sharing Tacit Knowledge: The Essence of Knowledge Management
Abstract
Twenty-first century markets are unstable: technologies rapidly proliferate, competitors multiply, products and services become obsolete almost overnight. It is knowledge that can help the organizations to remain competitive. But as knowledge is the source of competitive advantage for the organization, it is also the source of competitive advantage for individuals. People think that knowledge is power, so sharing the same may lead to losing the power. Moreover, the very nature of tacit knowledge poses many difficulties in sharing the same. But sharing tacit knowledge is a vital part of the knowledge management process because it is tacit knowledge that is inimitable and is unique for the firm and hence provides competitive advantage. Studies found that personal interaction and informal networks work as the most successful means of sharing tacit knowledge. This chapter discusses the concept of tacit knowledge and attempts to discuss and suggest some effective methods of sharing tacit knowledge in organizations.
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