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SMS as a Tool to Improve Information Flow on Humanitarian Logistics: Case Study – Quebrada Quirio in Chosica
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Author(s): Vanesa A. Alcantara Panta (Universidad del Pacífico, Peru), Sandra E. Zambrano Hinojoza (Universidad del Pacífico, Peru), Amelia A. Flores Dextre (Universidad del Pacífico, Peru), Andrea Guillen Reina (Universidad del Pacífico, Peru)and Brenda Pedreschi Garcia (Universidad del Pacífico, Peru)
Copyright: 2019
Pages: 15
Source title:
Handbook of Research on Urban and Humanitarian Logistics
Source Author(s)/Editor(s): Jesus Gonzalez-Feliu (Ecole Nationale Superieure des Mines de Saint-Étienne, France), Mario Chong (Universidad del Pacifico, Peru), Jorge Vargas Florez (Pontificia Universidad Católica del Perú, Peru)and Julio Padilla Solis (Universidad de Lima, Peru)
DOI: 10.4018/978-1-5225-8160-4.ch022
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Abstract
This chapter assesses the suitability of mobile phone technology, an established technology (humanitarian), to support humanitarian operations, create an inventory of support donations, and track the needs of people throughout humanitarian logistics after the disaster. The main objective is to reduce the exposure to the consequences of disasters by reducing the time of information flow through SMS interaction technology. Quebrada Quirio was used as a prototype. The process consists of using the INDECI rapid assessment visit to collect basic data, including a telephone number, of the people affected by the disaster, and based on this information, multiple initiatives aligned with the optimization of the flow of information were created.
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