Social Capital and the Practice Lens Approach

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Author(s): Ray Gibney (The Pennsylvania State University at Harrisburg, USA), Thomas J. Zagenczyk (Clemson University, USA)and Marick F. Masters (University of Pittsburgh, USA)
Copyright: 2009
Pages: 6
Source title: Encyclopedia of Human Resources Information Systems: Challenges in e-HRM
Source Author(s)/Editor(s): Teresa Torres-Coronas (Universitat Rovira i Virgili, Spain)and Mario Arias-Oliva (Universitat Rovira i Virgili, Catalonia, Spain)
DOI: 10.4018/978-1-59904-883-3.ch117

Keywords: Business & Management / Business Science Reference / Human Resources Development / Human Resources Management

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Abstract

Internet technology has enhanced the efficiency of the human resource (HR) function in organizations by making the use of self-service technology (SST) functionality commonplace. SST allows employees to enter information directly into a human resource information system (HRIS). It has reduced the time spent on administrative tasks by HR personnel by enabling employees to directly change information (e.g., address changes, benefit plan enrollments, etc.) through employee self-service (ESS) modules. Manager selfservice (MSS) allows managers to perform performance evaluations, transfer and termination paperwork, and pay-rate changes online.

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