Social Impact Measurement and Management: Between Theory and Practice

View Sample PDF

Author(s): Tomaso Amati (Politecnico di Milano, Italy), Marika Arena (Politecnico di Milano, Italy), Irene Bengo (Politecnico di Milano, Italy)and Debora Caloni (Politecnico di Milano, Italy)
Copyright: 2017
Pages: 18
Source title: Handbook of Research on Emerging Business Models and Managerial Strategies in the Nonprofit Sector
Source Author(s)/Editor(s): Lindy Lou West (Griffith University, Australia)and Andrew Worthington (Griffith University, Australia)
DOI: 10.4018/978-1-5225-2537-0.ch019

Keywords: Business Science Reference / Government & Law / Public & Sector Management / Public and Sector Management

Purchase

View on the publisher's website for pricing and purchasing information.

Abstract

This chapter aims to contribute to the debate about performance measurement and management in the social business sector through the analysis of the critical issues that arise in the implementation of impact assessment models in social business organizations. To this aim, the social impact measurement approaches, which are suggested in the literature, are analyzed and the strengths and weaknesses of different frameworks are highlighted. Then, the critical issues that could emerge in the implementation of social impact assessment practices are identified and discussed base on the case of an Italian social enterprise working in the education field, Cometa. Finally, the paper provides some guidelines and recommendations aimed to mitigate these critical issues.

The IRMA Community

Research IRM

Social Impact Measurement and Management: Between Theory and Practice

Purchase

Abstract

Related Content

IRMA Sponsors