Speaking of Software: Case Studies in Software Communication

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Author(s): Ann Brady (Michigan Technological University, USA)
Copyright: 2009
Pages: 23
Source title: Software Engineering: Effective Teaching and Learning Approaches and Practices
Source Author(s)/Editor(s): Heidi J.C. Ellis (Trinity College, USA), Steven A. Demurjian (University of Connecticut, USA)and J. Fernando Naveda (Rochester Institute of Technology, USA)
DOI: 10.4018/978-1-60566-102-5.ch005

Keywords: Computer Science & IT / Engineering Education / Engineering Science Reference / Systems & Software Design

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Abstract

We describe our recent efforts to generate and use case studies to teach communication skills in software development. We believe our work is innovative in several respects. The case studies touch on rhetorical issues that are crucial to software development yet not commonly associated with the field of software engineering. Moreover, they present students with complex, problematic situations, rather than sanitized post hoc interpretations often associated with case study assignments. The case study project is an interdisciplinary collaboration that interweaves the expertise of software engineers and technical communicators. Our software engineering and technical communication curricula have been enhanced through this cross-fertilization.

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