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Speech Act Theory and Communication Modeling
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Author(s): Lewis Hassell (Drexel University, USA)
Copyright: 2008
Pages: 7
Source title:
Encyclopedia of E-Collaboration
Source Author(s)/Editor(s): Ned Kock (Texas A&M International University, USA)
DOI: 10.4018/978-1-59904-000-4.ch087
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Abstract
Since the early 1980s there has been an interest in linguistics in general and speech act theory in particular in CSCW, HCI, MIS, and IS modeling in general. The reason for this is simple—computer and information scientists discovered that most work is group work and most group work occurs via language. Winograd and Flores (1986) popularized the use of speech act theory, especially the Searlian variety, for modeling electronic communication and collaboration. However, what one finds if one looks closely is that we have taken the easy road when dealing with language. There are a large variety of speech acts that we ignore when analyzing language, particularly when using speech act theory. Why this is so, the impact on tool-creation, and possible remediation of this problem will be discussed. The importance for such areas as e-collaboration, as well as text mining, computer security, and computing in general will be emphasized.
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