Story-Based Professional Development: Using a Conflict Management Wiki

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Author(s): Wayne A. Slabon (Columbus State University, USA)and Randy L. Richards (St. Ambrose University, USA)
Copyright: 2012
Pages: 20
Source title: Virtual Professional Development and Informal Learning via Social Networks
Source Author(s)/Editor(s): Vanessa P. Dennen (Florida State University, USA)and Jennifer B. Myers (Florida State University, USA)
DOI: 10.4018/978-1-4666-1815-2.ch015

Keywords: Information Science Reference / Media & Communications / Social Computing / Social Networking

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Abstract

In this chapter, the authors describe an initiative to create a cross-organization, knowledge building communal network built from the personal workplace stories voluntarily contributed by conflict management practitioners. They identify various wiki adoption and usage issues and provide recommendations and strategies for addressing these issues based on survey data from the wiki target member population. Moreover, the authors compare and contrast their wiki design with recommended practices from the wiki literature and provide some suggestions for future research.

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