Strategic Information Systems and Business Outcomes

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Author(s): Alberto Bento (University of Baltimore, USA), Regina Bento (University of Baltimore, USA), Lourdes White (University of Baltimore, USA)and Ana Bento (Johns Hopkins University Applied Physics Laboratory, USA)
Copyright: 2017
Pages: 12
Source title: Decision Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-1837-2.ch077

Keywords: Business & Management / Decision Support Systems / Information Science Reference

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Abstract

This large-scale study of 1,990 responses from practitioners in a wide range of industries developed and tested a model of relationships among a specific type of strategic information system -- strategic performance measurement systems (SPMS) -- characteristics and business outcomes. Using as methodology path analysis and stepwise regression, we found that two SPMS characteristics (design purpose and information technology use), together with system effectiveness, explain close to 50% of the SPMS impact on business results.

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