Telehealth Implementation: The Voice of Experience

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Author(s): Mary DeVany (University of Minnesota, USA), Karla Knobloch-Ludwig (Infectious Disease Specialists, USA), Marilyn Penticoff (University of Minnesota, USA), Aris Assimacopoulos (Infectious Disease Specialists, USA)and Stuart Speedie (University of Minnesota, USA)
Copyright: 2015
Pages: 11
Source title: Healthcare Administration: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-6339-8.ch009

Keywords: Business Science Reference / Healthcare Administration / Medicine & Healthcare

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Abstract

Improving the opportunity to access care by infectious disease specialists and improve the overall quality of care received is the core mission demonstrated by this clinic through the on-going and continued development of their telehealth services program. This focus does not remove the need for the clinic to adhere to sound business practices. Instead, this case demonstrates that both focuses can be appropriately accomplished. Current regulatory issues will continue to pose challenges, but these barriers are not significant enough to shut down the enthusiasm for continuing this service or for future expansion plans. This study will discuss the benefits of telehealth not only to patients, but also to the clinic practice as a whole.

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