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The Diffusion and Adoption of a Cloud-Based Enterprise System in Danish Municipalities
Abstract
This chapter addresses how Opus, a modified SAP solution delivered as a cloud solution, is interpreted, diffused, and adopted by Danish municipalities. The chapter is based on a theoretical framework using the organizing vision and diffusion of innovation theories. The authors study four Danish municipalities and the vendor of the Opus solution. They tell the history of Opus and analyze how it has diffused into Danish municipalities. The findings are that the diffusion is strongly influenced by regulative, normative, and cultural-cognitive pressures. Institutional processes play an essential part in the early and late diffusion of IS innovations and in the creation and evolution of an organizing vision such as Opus for Danish municipalities. The authors conclude the chapter with a discussion of how Opus as a technology could be categorized and follow this with future research directions.
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