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The Effects of Workplace Incivility on Employee Voice Behavior in EdTech Companies: Implications for HRD Research and Practice
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Author(s): Madhan Kumar (NSB Academy, India), Siddanagouda Policepatil (NSB Academy, India)and Latha Lavanya Balakrishnan (MEASI Institute of Management, India)
Copyright: 2022
Pages: 19
Source title:
EdTech Economy and the Transformation of Education
Source Author(s)/Editor(s): Sara Fazzin (Xenophon College London, UK)
DOI: 10.4018/978-1-7998-8904-5.ch010
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Abstract
Drawing on stressor-strain outcome (SSO) and conservation of resource (COR) theoretical framework, this study examines employee irritation as a mediator and psychological detachment as the moderator in the relationship between workplace incivility on employee voice behavior. A cross-section design was used, with multi-source data through convenience sampling from 492 EdTech employees and their supervisors. The effect of moderator and mediator is examined by employing the SPSS process macro. Results revealed that the proposed hypothesis was supported. The findings of this study also open up new lines of research in the EdTech industry and provide implications for HRD professionals, practitioners, and scholars.
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