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The Need for a Socio-Technical Analysis in E-Health: The Case of the PCEHR
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Author(s): Imran Muhammad (Epworth Research Institute, School of Business IT and Logistics, RMIT University, Australia), Say Yen Teoh (Health Innovations Research Institute, School of Business IT and Logistics, RMIT University, Australia)and Nilmini Wickramasinghe (Health Innovations Research Institute, School of Business IT and Logistics, RMIT University, Australia)
Copyright: 2015
Pages: 16
Source title:
Healthcare Administration: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-6339-8.ch060
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Abstract
Healthcare systems around the globe are facing a number of challenges. Thus Increasing focus is being placed on constructing appropriate healthcare reforms which are attempting to address how to tackle these challenges. A critical enabler in these reforms is the adoption of an e-health solution. Such e-health solutions are not only expensive and complex endeavours, but also have far reaching implications. Given that the implementation and adoption of these e-health solutions is so important, not to mention also requiring a substantial investment in various resources such as time and money, it is therefore essential to ensure their success. The following proffers a socio-technical analysis as an appropriate strategy to ensure more successful outcomes. An exemplar case study of the Personally Controlled Electronic Health Record (PCEHR), the chosen e-health solution by the Australian government is provided to illustrate the benefits such an analysis might provide
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