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Towards Citizen-Centered Local e-Government - The Case of the City of Tampere

Towards Citizen-Centered Local e-Government - The Case of the City of Tampere

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Author(s): Ari-Veikko Anttiroiko (University of Tampere, Finland)
Copyright: 2004
Pages: 17
Source title: Annals of Cases on Information Technology: Volume 6
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-259-6.ch021

Keywords: Information Resources Management / Information Science Reference / Library & Information Science

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Abstract

This case study describes how e-government activities began and developed in the City of Tampere, a middle-sized local authority. The emphasis is on how the city government applied a citizen-centered approach, visible in the provision of access to the Internet for all, and in facilitating the communication and interaction processes between the city and citizens.

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