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Towards Human-Centered System Design
Abstract
Based on URANOS and its instantiations for human beings, integral thinking and coordination, this chapter presents a model for human-machine collaboration. Nine design principles are presented. They ensure that designing and operating human-centered systems respects human integrity in any human-machine collaboration, i.e. not harmed, or enslaved, reduced, etc. A central component of this model is the conversation between human and machine. It allows humans and machines to enter into an adaptive learning organization, a prerequisite for any mutual beneficial collaboration. Finally, a concrete use case addressing smart industrial machines operating in the context of the fourth industrial revolution is presented.
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