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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

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Towards a Knowledge-Sharing Organization: Some Challenges Faced on the Infosys Journey

Towards a Knowledge-Sharing Organization: Some Challenges Faced on the Infosys Journey

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Author(s): V. P. Kochikar (Infosys Technologies Limited, India)and J. K. Suresh (Infosys Technologies Limited, India)
Copyright: 2004
Pages: 15
Source title: Annals of Cases on Information Technology: Volume 6
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-259-6.ch014

Keywords: Information Resources Management / Information Science Reference / Library & Information Science

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Abstract

Knowledge Management (KM) has gained in importance as organizations have increasingly realized the need to manage their intellectual capital explicitly. Infosys Technologies, a leading IT consulting services provider, has defined a KM architecture to meet the needs of its employees. This case recounts the challenges faced along Infosyss KM journey.

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