Understanding Collaboration Success in Context of Cognitive and Social Presence

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Author(s): Amit V. Deokar (Dakota State University, USA), Thomas O. Meservy (University of Memphis, USA), Joel H. Helquist (Utah Valley University, USA)and John Kruse (MITRE Corporation, USA)
Copyright: 2013
Pages: 17
Source title: Integrations of Technology Utilization and Social Dynamics in Organizations
Source Author(s)/Editor(s): B. Dawn Medlin (Appalachian State University, USA)
DOI: 10.4018/978-1-4666-1948-7.ch006

Keywords: Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities

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Abstract

Collaboration and the success of collaborative efforts has been the focus of much information systems research. Recent measures of collaboration success include effectiveness, efficiency, productivity, commitment, satisfaction with the process, and satisfaction with the outcome. While the possible antecedents of collaboration success are varied, this paper suggests that constructs from the e-learning literature that evolved independently from the information systems collaboration literature can be used to explain differences in perceived collaboration success. Results from a recent exploratory study demonstrate that cognitive presence and social presence explain a large amount of the variance of different collaboration success metrics.

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Understanding Collaboration Success in Context of Cognitive and Social Presence

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