Understanding the Importance of Property Management Practices in Indian Hotel Industry

View Sample PDF

Author(s): Mohinder Chand Dhiman (Kurukshetra University, India)and Manish Anand (Maharaja Agrasen University Baddi Solan, India)
Copyright: 2015
Pages: 15
Source title: International Tourism and Hospitality in the Digital Age
Source Author(s)/Editor(s): Suresh Kumar (University Shimla, India), Mohinder Chand Dhiman (Kurukshetra University, India)and Ashish Dahiya (Central University of Haryana, India)
DOI: 10.4018/978-1-4666-8268-9.ch013

Keywords: Business & Management / Business Science Reference / Hospitality, Travel & Tourism Management / Hospitality, Travel, and Tourism Management

Purchase

View Understanding the Importance of Property Management Practices in Indian Hotel Industry on the publisher's website for pricing and purchasing information.

Abstract

The proliferations of modern technologies coupled with sophisticated network protocols have unveiled new avenues for organizations and the hospitality industry is no exception in this context. Technology-based systems stand in a pivotal position to offer better service to the tourists. Hospitality industry especially hotels can take advantage of the pervasiveness of technology-based systems to advance some of their operations. This chapter seeks to assess the importance of property management system (PMS) in Indian hotels and to analyse the factors that influence a hotel's ability to adopt PMS. The study shows that there is a large variation in the importance of PMS among the hotels in the industry. The study concludes by arguing for greater impetus to promote PMS adoption among hotels due to its impact on reducing the level of leakage. The chapter further makes recommendations to hotel operators and policy makers on the use of PMS in hotels.

The IRMA Community

Research IRM

Understanding the Importance of Property Management Practices in Indian Hotel Industry

Purchase

Abstract

Related Content

IRMA Sponsors