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University of South Carolina Aiken
Abstract
The University of South Carolina Aiken is a four-year regional, public, baccalaureate institution of approximately 3,200 students in rural South Carolina, established in 1961. Independent library services began in 1975, and the library now offers 40,000 square feet of materials, computing areas, office, and instruction space, supported by a faculty and staff of thirteen. The library uses a combined team of seven librarians to provide both instruction and reference services. These services are led by independent coordinators who are responsible for managing their respective programs but do not have supervisory responsibilities. The shared resources of the two teams lead to a number of synergies, including shared instruction materials, greater responsiveness, greater insight to reference questions, proactive resolution of common reference issues, and insightful collection development. However, this arrangement also leads to challenges due to limited financial resources, personnel resources, development opportunities, and balancing workloads between the two services throughout the semester. A new course was also added to general education requirements in the fall of 2011 that made information literacy a key component of educational outcomes early in a student’s college career. To address future development, the reference and instruction teams are expanding the online educational resources available to students and faculty, reconsidering the availability and delivery of reference services, and exploring new modes of teaching and outreach.
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