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Using WfMS to Support Unstructured Activities
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Author(s): Hernani Mourao (Polytechnic Institute of Setubal, Portugal)and Pedro Antunes (University of Lisboa & LaSIGE, Portugal)
Copyright: 2009
Pages: 27
Source title:
Handbook of Research on Business Process Modeling
Source Author(s)/Editor(s): Jorge Cardoso (SAP Research, Germany)and Wil van der Aalst (Technische Universitat Eindhoven, The Netherlands)
DOI: 10.4018/978-1-60566-288-6.ch016
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Abstract
In this chapter the authors propose a solution to handle unexpected exceptions in WfMS. They characterize these events deeply and recognize that some of them require immediate reaction and users can not plan their response in advance. Current approaches that handle unexpected exceptions are categorized by their resilience property and it is identified that supporting unstructured activities becomes critical to react to these events. Their proposed system is able to change its behaviour from supporting structured activities to supporting unstructured activities and back to its original mode. They also describe how the system was implemented and we discuss a concrete scenario where it was tested.
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