The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
E-Value Creation in a Government Web Portal in South Africa
|
Author(s): Blessing M. Maumbe (Cape Peninsula University of Technology (CPUT), South Africa)and Wallace J. Taylor (Department of Communications (DoC), South Africa)
Copyright: 2007
Pages: 7
Source title:
Encyclopedia of Portal Technologies and Applications
Source Author(s)/Editor(s): Arthur Tatnall (Victoria University, Australia)
DOI: 10.4018/978-1-59140-989-2.ch065
Purchase
|
Abstract
By the end of 2005, an emerging era of e-government had arrived in South Africa with the promise to transform public service delivery and the relationships between government, business and the citizens. E-government has been perceived as the second revolution in public management after the new public management of the 1980s (Saxena, 2005; Teicher, Hughes, & Dow, 2002). The advent of e-government information and services globally has brought increasing focus on the need to develop user-oriented quality Web portal services. Prior to this time, governments paid little attention to citizen service quality issues (Teicher et al., 2002).
Related Content
Jana Polgar.
© 2012.
6 pages.
|
Jun-Jang Jeng, Ajay Mohindra, Jeaha Yang, Henry Chang.
© 2012.
15 pages.
|
Jerh. O’Connor, Ronan Dalton, Don Naro.
© 2012.
15 pages.
|
Jana Polgar.
© 2012.
13 pages.
|
Tony Polgar.
© 2012.
13 pages.
|
Jana Polgar.
© 2012.
5 pages.
|
Andreas Prokoph.
© 2012.
19 pages.
|
|
|