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Workflow-Supported Invoice Management: The Case of a System Implementation

Workflow-Supported Invoice Management: The Case of a System Implementation

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Author(s): Karl R. Lang (City University of New York, USA)
Copyright: 2004
Pages: 18
Source title: Annals of Cases on Information Technology: Volume 6
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-259-6.ch028

Keywords: Information Resources Management / Information Science Reference / Library & Information Science

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Abstract

The case study describes the implementation of a workflow management application at large media company. It shows how an organization created business value through information technology and process automation. Benefits of the system in terms of operational efficiency and organizational performance are discussed. Limitations are also identified.

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