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Challenges of Information Security Management in a Research and Development Software Services Company: Case of WirelessComSoft
Abstract
WirelessComSoft, a software company based in India, provided research and development outsourcing support in an Intellectual Property strong wireless communication products and services space. Over a period, WirelessComSoft developed a robust information security infrastructure and complied with industry standard auditing procedures. However, implementing information security across its different world-wide sites, updating it in tune with evolving user needs, deploying robust business continuity architecture, and maintaining logical and physical isolation of clients’ off-shore development centers were challenges that WirelessComSoft’s security implementation team grappled with every day. The case presents how information security infrastructure at WirelessComSoft evolved, the challenges faced and the methods implemented by the information security team to overcome these challenges.
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