The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Emergency: A New Ambulance Despatch System
Author(s): Darren Dalcher (Middlesex University, UK)
Copyright: 2004
Pages: 17
EISBN13: 9781605664880
Purchase
View Sample PDF
Abstract
This case study charts the story of the problematic implementation of a computerised despatch system for the Metropolitan Ambulance Service (MAS) in Melbourne, Australia. The system itself is now operational; however, the legal and political implications are still subject to the deliberations of inquiry boards and police investigations. The value of the case study is in highlighting some of the pitfalls and implications of failing to consider the financial pressures and resource constraints that define the (medical) despatch environment.
Related Content
Petr C. Smolik, Thomas Hruska.
© 2003.
13 pages.
|
Yuan Long, Fiona, Fuihoon Nah, Zhanbei Zhu.
© 2003.
16 pages.
|
Luvai Motiwalla, Azim Hashimi.
© 2003.
16 pages.
|
Hauke Heier, Hans P. Borgman.
© 2004.
14 pages.
|
Mark R. Nelson, John F. Mikullitz, Adrienne S. Frank, John A.. Westney.
© 2004.
10 pages.
|
|
|