The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Power Conflict, Commitment & the Development of Sales & Marketing IS/IT Infrastructures at Digital Devices, Inc.
Author(s): Tom Butler (University College Cork, Ireland)
Copyright: 2005
Pages: 19
EISBN13: 9781605665276
Purchase
View Sample PDF
Abstract
This article explores the political relationships, power asymmetries, and conflicts surrounding the development, deployment, and governance of IT-enabled sales and marketing information systems (IS) at Digital Devices, Inc. The study reports on the web of individual, group and institutional commitments and influences on the IS development and implementation processes in an organizational culture that promoted and supported user-led development. In particular, the article highlights the problems the company’s IS function encountered in implementing its ad-hoc strategies and governance policies. It will be seen that the majority of these problems occurred because of the high levels of autonomy and budgetary independence of the IT-literate, engineering-oriented business ‘communities-of-practice’ that constituted Digital Devices. The case therefore provides rare insights into the reality of IS development and IT infrastructure deployment in organizations through its in-depth description of the positive and negative influences on these processes and their outcomes.
Related Content
|
Purnendu Mandal, Dale H. Shao, Roger J. Kennedy.
© 2004.
16 pages.
|
|
Naim Shaikh, Sneha Kumari, Kishori Kasat.
© 2018.
12 pages.
|
|
Esperanza Huerta.
© 2006.
17 pages.
|
|
Janina Fengel, Heiko Paulheim, Michael Rebstock.
© 2009.
26 pages.
|
|
Tapati Bandopadhyay, Naresh Singh.
© 2006.
12 pages.
|
|
|