The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Process-Aware E-Government Services Management: Reconciling Citizen, Business and Technology Dynamics
Author(s): A. Taleb-Bendiab (Liverpool John Moores University, UK), K. Liu (University of Reading, UK), P. Miseldine (University of Reading, UK), S. Furlong (University of Reading, UK)and W. Rong (Liverpool John Moores University, UK)
Copyright: 2007
Pages: 10
EISBN13: 9781605666020
Purchase
View Sample PDF
Abstract
E-government is becoming a reality rather than a theoretical ambition; however, achieving the e-government anticipated benefits is still illusive, which is exacerbated by the continuous and ever changing business processes, IT, and user requirements. This article outlines the current state of e-government research and the challenges emerging from the need to integrate citizen, business, and technology into seamless e-government solutions and services. In addition, the article proposes a semiotics-informed framework for process-oriented e-government services, modeling, and management, which is used and tested on laboratory-based case studies.
Related Content
|
Susan J. Chinn, Charlotte A. Pryor, John J. Voyer.
© 2005.
15 pages.
|
|
Maggi Bansal, Inderveer Chana, Siobhan Clarke.
© 2017.
12 pages.
|
|
Marko Horvat, Mario Zagar.
© 2006.
15 pages.
|
|
Juanqiong Gou, Jiayao Li, Jing Xiang, Justin Zhang.
© 2018.
15 pages.
|
|
Dawna Drum, D’Arcy Becker, Matthew Fish.
© 2013.
15 pages.
|
|
|