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Servant Leadership and Diversity: A Focus on Ethnic and Cultural Diversity
Abstract
Business organizations becoming global is nothing new in the current world due to the ever-shrinking physical and communication boundaries. Going global has its benefits and limitations. Benefits would be less expensive land, labor, and resources and reduced transportation cost by being present in countries with vast requirements for an organization's products or services. At the same time, the limitations would be to manage people or lead them toward shared organizational goals. India being a country with enormous opportunities has diverse cultures and practices. Thus, leading various people as employees would be a challenge. What may work in the Western countries may not work in India due to its vast diversity in culture, language, and ethnicity. This research aims to understand the servant leadership approach and if it would be applicable in India. In the context of diverse cultures, the authors analyze the servant leader's role in an organization and compare the practices of servant leadership in various other countries.
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