Incident and Disaster Management Training: Collaborative Learning Opportunities Using Virtual World Scenarios

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Author(s): Anne M. Hewitt (Seton Hall University, USA), Susan S. Spencer (SetonWorldWide, USA), Danielle Mirliss (Seton Hall University, USA)and Riad Twal (Seton Hall University, USA)
Copyright: 2010
Pages: 22
Source title: Advanced ICTs for Disaster Management and Threat Detection: Collaborative and Distributed Frameworks
Source Author(s)/Editor(s): Eleana Asimakopoulou (Loughborough University, UK)and Nik Bessis (University of Bedfordshire, UK)
DOI: 10.4018/978-1-61520-987-3.ch012

Keywords: Business Science Reference / Crisis Response and Management / Emergency & Disaster Management / Government & Law

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Abstract

The maturation of incident and disaster management training has led to opportunities for the inclusion of multi-modal learning frameworks. Virtual reality technology, specifically multi-user virtual environments (MUVEs) such as virtual worlds (VW), offers the potential, through carefully crafted applications, for increasing collaboration, leadership, and decision making skills of diverse adult learners. This chapter presents a review of ICT appropriate learning theories and a synopsis of the educational benefits and practices. A case study, offered as part of a Master of Healthcare Administration (MHA) course for health care managers, demonstrates the application of a virtual world training scenario hosted in Second Life® and using a Play2Train simulation. Students report a strong positive reaction to virtual learning and demonstrate improved crisis communication skills and decision making competencies. Additional research is recommended to demonstrate the utility of virtual world learning as compared to standard training options such as tabletop exercises.

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