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The Right Information: The Key to Effective Business Planning
Abstract
Organisations are becoming increasingly information driven and are rapidly shifting focus to requiring better information for long-term strategic planning. There is a lot of data required to provide this information and a lot of critical thought needed to change the data into useful information. Organisations need to improve the search for the right information that can be used immediately—to take action or make a decision—and this chapter examines the reality of this definition. The availability of effective management information is essential when coping with today's increasing organisation complexity. For the information system to be designed correctly in order to collect the requisite data and to be able to provide the necessary information, it is essential for the information system developers to know what information is required for managers and staff to run the organisation at all three levels of management: operational, tactical, and strategic. The information of course is not useful unless it is being communicated and it particularly needs to be communicated to the person that needs it. The information requirements for management planning should form part of the essential strategic plan documentation.
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