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Operational Performance Analysis of a Public Hospital Laboratory

Operational Performance Analysis of a Public Hospital Laboratory
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Author(s): Kamrul Ahsan (Auckland University of Technology, New Zealand) and Abdullahil Azeem (Bangladesh University of Engineering and Technology, Bangladesh)
Copyright: 2010
Volume: 2
Issue: 4
Pages: 17
Source title: International Journal of Information Systems in the Service Sector (IJISSS)
Editor(s)-in-Chief: John Wang (Montclair State University, USA)
DOI: 10.4018/jisss.2010100102


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Efficient utilization of scarce resources is an issue for any healthcare system. In developing countries, proper tools, techniques, and resources must be widely used in healthcare operational planning. Considering the necessity of effective resource planning, this study focuses on the rural healthcare system of Bangladesh and concentrates on the sub-district government hospital laboratory. The authors’ determine possible ways to improve operations of laboratory facilities. To analyze existing system efficiency, sample laboratory data is fed into a simulation model. This paper identifies several possible ways for future expansion and suggests using simulation for better planning and analysis.

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