The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
A Meta-Analysis of Intrinsic Factors That Drive Job Satisfaction: Effective Talent Management in the Hotel Industry
Abstract
This narrative evaluates the dimensions associated with job satisfaction for hotel employees in the 21st century. The extensive literature review and meta-analysis explores the various facets encompassing job satisfaction and job insecurity including depersonalization, stress, burnout, and turnover intention for hotel workers with a focus on front desk employees. The analysis reviews the impact of work environment and work culture as it correlates to job satisfaction and job insecurity, determining an engaging, empowering, and fun culture often offsets negative emotions associated with front desk work at a hotel. The chapter also provides an assessment of how an employee receiving negative career feedback can correlate with negative career outcomes, and how leadership can utilize career pathways to increase employee retention. Finally, the chapter identifies practical tactics to utilize within a hotel operation to reduce voluntary separation by offering targeted benefit packages while also keeping employes engaged, satisfied, and excited about their roles.
Related Content
Isik Cicek.
© 2024.
23 pages.
|
Oluwabunmi Bakare-Fatungase, Sudetu Oseni.
© 2024.
24 pages.
|
Iris-Panagiota Efthymiou.
© 2024.
21 pages.
|
Thanuja Rathakrishnan, Thivashini B. Jaya Kumar, Feranita Feranita, Woon Leong Lin.
© 2024.
29 pages.
|
Tobias D. Herbst, J. Piet Hausberg.
© 2024.
28 pages.
|
Ozlem Erdas Cicek.
© 2024.
18 pages.
|
Ayse Asli Yilmaz.
© 2024.
20 pages.
|
|
|