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A Review of Grade Appeals Informing Productivity and Efficiency in Teaching

A Review of Grade Appeals Informing Productivity and Efficiency in Teaching
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Author(s): Dina Pacis (National University, USA), Cindy Sytsma (National University, USA)and Penelope Keough (National University, USA)
Copyright: 2016
Pages: 19
Source title: Increasing Productivity and Efficiency in Online Teaching
Source Author(s)/Editor(s): Patricia Dickenson (National University, USA)and James J. Jaurez (National University, USA)
DOI: 10.4018/978-1-5225-0347-7.ch004

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Abstract

Productivity and efficiency are critical aspects to effective teaching and quality learning for students. Nationwide demands for school accountability in the United States has placed a heavy focus on ways to improve the quality of teaching. One area explored to inform effective teaching is the process of grade appeal grievances. The very existence of the grade appeals process implies a lack of satisfaction on the part of the students resulting in decreased teaching efficacy on the part of instructors, who must then problem-solve the grade issues. This chapter will provide a history of how grade appeals are perceived by students, instructors and the United States legal system, in addition to why students file grade appeals and the various ways these issues can be resolved. An examination of why students file the appeals aligned with best instructional practices for online teaching to avoid grade appeals will be provided.

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