Assessment of Quality of Warranty Policy

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Copyright: 2024
Pages: 14
Source title: Quantitative Measures and Warranty Coverage of the Risk of Misinforming
Source Author(s)/Editor(s): Dimitar Grozdanov Christozov (American University in Bulgaria, Bulgaria)
DOI: 10.4018/978-1-6684-8800-3.ch017

Keywords: Communications Theory / Information Science Reference / Information Value & Quality / Library & Information Science

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Abstract

The two forms of warranty contracts, introduced in the previous chapter, increase the complexity of decisions the producers need to make in offering risk-sharing contracts. The considered risk is composite and requires assessment of parameters to offer a meaningful and feasible warranty contract. The chapter introduces the structure of composite warranty policy and by referring to the measures introduced in the second part of the book proposes a possible way to target clients by combining the two forms of warranty. The proposed measure of policy's “quality” allows to build a rational solution.

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