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Boundaryless Work and the Role of Mobile ICT
Abstract
The change of structures of work towards fewer boundaries in time, space and tasks are sometimes referred to as boundaryless work. ICT is pointed out as one cause of this tendency. The aim of this chapter is to discuss the role of mobile ICT in the forming of the borderland between work and non-work and the identities formed in relation to this borderland: how is mobile ICT used in work and non-work, how is this use related to the forming of a borderland between work and non-work, what are the characteristics of the identities formed in this borderland? Narratives of experience of mobile ICT practices are analysed by means of social theories. The results show that mobile ICT is used as a boundary object between work and non-work. In distinguishing between functions and artefacts, between time and space, different identities are formed: extended work identity, border identity and boundaryless identity.
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