Challenges of the Digital Economy

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Author(s): Stephen M. Mutula (University of Botswana, Botswana)
Copyright: 2010
Pages: 18
Source title: Digital Economies: SMEs and E-Readiness
Source Author(s)/Editor(s): Stephen M. Mutula (University of Botswana, Botswana)
DOI: 10.4018/978-1-60566-420-0.ch018

Keywords: Business & Management / Business Science Reference / E-Business / Small & Medium Enterprises

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Abstract

There are various challenges faced by SMEs in their endeavour to make more active use of the Internet and e-business. These challenges vary widely across different sectors of the economy as well as from country to country. The most commonly cited problems relate to being unable to apply the Internet to business; preferences for established business models; lack of an enabling environment (lack of ICT skills, poor network infrastructure); high costs associated with ICT equipment, networks, software, ongoing support, etc; and security and trust issues (the poor security and reliability of e-commerce systems, uncertainty of payment methods, etc) [OECD, 2004].

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