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Compassion and Empathy as Transformative Intervention Approaches: The Management of Cyberbullying Issues Among Working Professionals
Abstract
The use of empathy, compassion, and self-compassion can aid in the reduction of workplace suffering due to workplace cyberbullying. As such, this chapter defines each of these constructs and reviews their relevance to the management of workplace bullying. The main purpose of the chapter was to review prosocial interventions that incorporate positive psychological constructs such as empathy, compassion, and self-compassion. Prosocial workplace interventions serve to prevent and reduce workplace cyberbullying behavior in at-risk organizations. Interventions can be used to educate and train employees and leaders across organizations on how to cope with workplace cyberbullying as it emerges at work. A case study is offered along with recommendations to highlight how organizations might use an intervention approach to manage workplace cyberbullying. Future research directions are also offered to inspire workplace cyberbullying intervention research in organizations.
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