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CSR in Hospitality Industry: A Comparative Study of Various Hotels

CSR in Hospitality Industry: A Comparative Study of Various Hotels
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Author(s): Sumit Goklaney (GGDSD College, India)
Copyright: 2016
Pages: 10
Source title: Corporate Social Responsibility in the Hospitality and Tourism Industry
Source Author(s)/Editor(s): Lipika Kaur Guliani (Panjab University, India)and Syed Ahmad Rizwan (Tourism Recreation Research, CTRD, India)
DOI: 10.4018/978-1-4666-9902-1.ch006

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Abstract

There is no universally accepted definition of CSR, but most of the definitions have to do with business having a positive impact on the community. Society and business are dependent on each other. Business provides jobs, products, and taxes while society provides workers, consumers, and policies. Neither can survive without the other so it makes sense for business and society to work together for the benefit of both rather than to continue at odds. Business decisions and social policies must be aligned for this to happen. So the present paper will cover and compare the various types and aspects of CSR done by various hotels in hospitality industry. Corporate Social Responsibility involves “achieving commercial success in ways that honor ethical values and respect people, communities, and the natural environment” (Clark, 2006; Porter & Kramer, 2006). There is no universally accepted definition of CSR, but most of the definitions have to do with business having a positive impact on the community (Redford, 2005). Society and business are dependent on each other. Business provides jobs, products, and taxes while society provides workers, consumers, and policies. Neither can survive without the other so it makes sense for business and society to work together for the benefit of both rather than to continue at odds. Business decisions and social policies must be aligned for this to happen (Porter & Kramer, 2006). So the present paper will cover and compare the various types and aspects of CSR done by various hotels in hospitality industry.

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