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Corporate Social Responsibility in the Hospitality and Tourism Industry

Corporate Social Responsibility in the Hospitality and Tourism Industry
Author(s)/Editor(s): Lipika Kaur Guliani (Panjab University, India) and Syed Ahmad Rizwan (Tourism Recreation Research, CTRD, India)
Copyright: ©2016
DOI: 10.4018/978-1-4666-9902-1
ISBN13: 9781466699021
ISBN10: 1466699027
EISBN13: 9781466699038


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Increased tourism benefits local economies by creating more revenue and employment options as interest in the location grows. However, as the hospitality and travel industry continues to grow and adapt, it becomes imperative that they implement socially responsible procedures.

Corporate Social Responsibility in the Hospitality and Tourism Industry discusses issues and challenges faced by organizations implementing responsible business practices within the travel, hotel, leisure and hospitality industries. Featuring best practices and theoretical concepts on the support of local economies, ethical sourcing of native goods, and sustainability procedures, this publication is a vital source for policy makers, academicians, researchers, students, technology developers, and government officials interested in emergent ethical and moral practices within the travel industry.

Table of Contents


Reviews and Testimonials

Editors Guliani and Rizwan present readers with a collection of academic essays and scholarly articles focused on the contemporary and emerging state of corporate social responsibility (CSR) initiatives within the global hospitality industry. The editors have organized the twenty-one contributions that make up the main body of the text in two parts devoted to corporate social responsibility in the hospitality industry and corporate social responsibility in the tourism industry. The subject matter of the individual contributions is wide ranging and examines CSR in hospitality from a variety of global perspectives.

– ProtoView Reviews

Author's/Editor's Biography

Lipika Guliani (Ed.)
Lipika K. Guliani is an academic with a passion for teaching and research. She serves as an Assistant Professor at UIHTM( University Institute of Hotel and Tourism Management), Punjab University . She has served the Industry as a banker with reputed banks. She is an author of two titles on entrepreneurship, besides more than a dozen papers both at national and international levels to her credit. She has organised many a workshops, conferences and seminar with government and private partnership. Academically besides pursuing her PhD she holds three post graduate degrees in Commerce, Software Engineering and Finance, and for all the three disciplines she is providing her expertise to many private and government institutes including distance education programmes. Her areas of research interest are entrepreneurship, CSR, environment, education and interdisciplinary aspects of tourism.

Syed Rizwan (Ed.)
Syed Ahmad Rizwan, an MPhil and PhD in Tourism Management, working as a Tourism Consultant cum Trainer; His Doctorate is on “Islamic Culture as a Tourism Product: A Case Study of Lucknow” from University of Lucknow, India”. He is a mix of industry and academics, in India and the Middle East. His industry exposure is in tour operations, airlines, cargo and GDS. While as an academic and consultant, Dr Rizwan provides his expertise to many national and international organizations. He has designed and conceptualised many a heritage walks for Lucknow. He has published many research papers, book reviews, conference reports and contributed chapters for IGNOU’s tourism study programmes and has co-authored a book on Conducting Travel and Tourism Business. He is actively into training of guides, tourism volunteers, virsa saathi, heritage walk leaders, bus conductors, car managers and tourist assistants. His research interests include cultural studies, heritage, tourism impacts, volunteer tourism, event management and tour operations.


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