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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Decision Filed Theory

Decision Filed Theory
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Author(s): Lan Shao (University of Oulu, Finland) and Jouni Markkula (University of Oulu, Finland)
Copyright: 2019
Pages: 15
Source title: Advanced Methodologies and Technologies in Business Operations and Management
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7362-3.ch048


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Human decision-making theories and formal models are increasingly used for developing advanced ICT-based intelligent systems and services. Decision filed theory (DFT) is one of the decision-making theories that has significant potential for practical applications in real-world decision-making situations. Successful empirical studied have shown that DFT theory is able to explain human decision-making behavior in real situations, and the model can be applied as a basis for ICT system and service design. In this chapter, the authors present the results of a systematic literature review conducted for analyzing and synthesizing the evidence of DFT development and its validated usage in different application areas. The results show that the interest in DFT and its applications has grown strongly during the last years. The basic model has been extended to cover more complex decision-making situations and its applications have been widening.

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