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Dell's Just-in-Time Model in West Africa
Abstract
Dell Computer Corporation founded by Michael Dell started in 1985 and has become the world's leading computer systems company today. Dell's motto is simple: to design, build, and customize products and services to satisfy a range of customer requirements. A few years after introducing its next-day on-site service, which will become the company core of its competitive edge, Dell started to expand internationally with the opening of many subsidiaries. This chapter assesses the feasibility of implementing Dell's model and its impacts on a third-world economies such as Ghana. Key factors such as the Ghana natural and human resources are assessed. The findings show that certain attributes must be in place to facilitate the JIT business model, especially when looking at emerging markets like Ghana with a clue on what it takes to implement the business model application in manufacturing, service, or production settings.
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