Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations


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Author(s): Jo-An Christiansen (Athabasca University, Canada)
Copyright: 2010
Pages: 24
Source title: Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies
Source Author(s)/Editor(s): Hakikur Rahman (University of Minho, Portugal)
DOI: 10.4018/978-1-60566-671-6.ch014


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This chapter presents a review and analysis of e-democracy conceptual models, terminology, methodologies, case studies, outcomes, future issues, and research opportunities. A critical assessment of credible research studies is provided to support a determination as to why and how information and communication technologies (ICT) can be utilized to expand the role of citizens in providing input to government representatives. The approach envisioned involves deliberation by citizens on issues of concern with subsequent dialogue between citizens, the government, and elected officials. The chapter addresses e-democracy in the context of governments seeking to utilize ICT to support a means of communication with citizens.

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