Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Effective Management of Generational Dynamics in the Workplace

Effective Management of Generational Dynamics in the Workplace
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Author(s): Sandra G. Bowman (University of Arkansas, USA) and Sean W. Mulvenon (University of Arkansas, USA)
Copyright: 2020
Pages: 17
Source title: Five Generations and Only One Workforce: How Successful Businesses Are Managing a Multigenerational Workforce
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-0437-6.ch005


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For the first time in history there are four generations co-existing in the workplace. Each generation, Traditionalists, Baby Boomers, Generation X and Generation Y, has very distinct attitudes, values, ideas, behaviors, ways of communicating, and expectations. These generational differences can affect everything in the organization including recruiting and retaining employees, team building, communicating, motivating, and managing. To successfully integrate these diverse generations, companies will need to embrace changes that actively demonstrates respect and inclusion for all generations. Organizations that find a way to accommodate all generations may create a more productive work environment resulting in a powerful competitive advantage.

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