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Ensuring Quality: The Faculty Role in Online Higher Education

Ensuring Quality: The Faculty Role in Online Higher Education
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Author(s): Arthur Richardson Smith (Southwestern College, USA)
Copyright: 2017
Pages: 22
Source title: Handbook of Research on Building, Growing, and Sustaining Quality E-Learning Programs
Source Author(s)/Editor(s): Kaye Shelton (Lamar University, USA) and Karen Pedersen (Online Learning Consortium, USA)
DOI: 10.4018/978-1-5225-0877-9.ch011


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A varied set of major stakeholders in higher education results in diverse perspectives on what entails quality in online higher education. Learners, employers, accreditation agencies, funding and regulatory authorities, and higher education institutions exist for different purposes. Yet, all have a common interest in the success of the learners' education. Examining the faculty role in ensuring quality in online higher education, developing a working definition of that role, and identifying considerations for faculty practice that are essential to achieving that end is the purpose of this chapter. The chapter conveys and explains the results of a thematic analysis of the requirements and expectations of the major stakeholders, their contribution toward the formulation of the working definition of the faculty role, their contribution toward the identification of significant considerations for faculty in exercising their role, and makes recommendations for further investigation.

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