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Evaluating the Factors Affecting DSS Usage by Senior Managers in Local Authorities in Egypt
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Author(s): Ibrahim Elbeltagi (Wolverhampton University Business School, UK), Neil McBride (De Montfort University, UK)and Glenn Hardaker (Huddersfield University Business School, UK)
Copyright: 2006
Pages: 25
Source title:
Advanced Topics in Global Information Management, Volume 5
Source Author(s)/Editor(s): M. Gordon Hunter (University of Lethbridge, Canada)and Felix B. Tan (Auckland University of Technology, New Zealand)
DOI: 10.4018/978-1-59140-923-6.ch013
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Abstract
The study of factors influencing the adoption and use of information systems in less-developed countries is an important area to address since differences in culture, social structure, and business approaches may have significant effects on the benefits derived from importing Western-influenced IT technology, concepts, and management approaches. This study examines the usage of a decision support system (DSS) in Egyptian local authorities using an adapted Technology Acceptance Model (TAM). The centrally-developed DSS had been rolled out to 27 governorates in Egypt for use by chief executive officers. The results demonstrated that TAM could be applied to a specific system within a developing country. Both perceived ease of use (PEU) and perceived usefulness (PU) had a significant direct effect on DSS usage. PEU dominated over PU whose effect on DSS usage was negative.
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