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Evaluation Experiments of Personalized Tours for Exploring Cultural Heritage

Evaluation Experiments of Personalized Tours for Exploring Cultural Heritage
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Author(s): Katerina Kabassi (Ionian University, Greece)
Copyright: 2020
Pages: 22
Source title: Applying Innovative Technologies in Heritage Science
Source Author(s)/Editor(s): George Pavlidis (Athena – Research and Innovation Center in Information, Communication and Knowledge Technologies, Greece)
DOI: 10.4018/978-1-7998-2871-6.ch010

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Abstract

Personalized software has been extensively used in museum guides and recommendation systems for tours because it provides added value to the interaction of the user with cultural heritage. However, this added value can only be confirmed through an evaluation experiment. Therefore, this chapter presents the indoor and outdoor personalized tours for exploring cultural heritage. More specifically, the chapter focuses on the methods used for personalization, the technology employed to improve interaction, and the evaluation experiments that have been implemented. The evaluation experiments are further categorized with respect to the method of evaluation and the criteria used. Finally, it provides a discussion on the main conclusions drawn from the researchers conducting evaluation experiments of the system performing indoor and outdoor tours for the exploration of cultural heritage.

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