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Exploring the Dimensions and Effects of Computer Software Similarities in Computer Skills Transfer

Exploring the Dimensions and Effects of Computer Software Similarities in Computer Skills Transfer
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Author(s): Yuan Li (Columbia College, USA)and Kuo-Chung Chang (Yuan Ze University, Taiwan)
Copyright: 2013
Pages: 20
Source title: Innovative Strategies and Approaches for End-User Computing Advancements
Source Author(s)/Editor(s): Ashish Dwivedi (The University of Hull, UK)and Steve Clarke (University of Hull Business School, UK)
DOI: 10.4018/978-1-4666-2059-9.ch006

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Abstract

Computer software similarities play important roles in users’ skills transfer from one application to another. Despite common software attributes recognized in extant literature, a systematic understanding of the components and structure of software similarities has not been fully developed. To address the issue, a Delphi study was conducted to explore the underlying dimensions of software similarities. Inputs gathered from 20 experienced Information Systems instructors show that Computer Software Similarity is a multi-dimensional construct made up of interface similarity, function similarity, and syntax similarity. Each dimension consists of software attributes that users perceive to be transferable in learning new applications. A field study was carried out to test the impact of the construct. Results from a survey on students’ learning two software applications confirm the expectation that Computer Software Similarity facilitates the students’ skills transfer between the applications. These studies provide a basis to better design training programs for improved training performance.

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