Exploring Socio-Technical Design of Crisis Management Information Systems

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Author(s): Dan Harnesk (Luleå University of Technology, Sweden)and John Lindström (Luleå University of Technology, Sweden)
Copyright: 2014
Pages: 17
Source title: Crisis Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-4707-7.ch023

Keywords: Business Science Reference / Crisis Response and Management / Emergency & Disaster Management / Government & Law

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Abstract

In this chapter, we explore design foundations and conceptualize a design approach to examine the socio-technical knowledge that crisis organizations have about crisis management Information Systems. We use findings from a case study across four crisis organizations to illustrate how the network of knowledge, information management, and integration of technology and information were interpreted by stakeholders during a large wild fire in 2006. The design approach illustrates that design foundations of crisis management Information Systems encompass: a network of knowledge, IT management, and information integration. We argue that the design foundation is promising for analysis and explanation of the enrolment of actors, adaptation of technology/processes, and stabilization of crisis management Information Systems.

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Exploring Socio-Technical Design of Crisis Management Information Systems

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