Exist or Exit: Resilience During and Post COVID-19 Pandemic Crisis in Higher Tertiary Institutions

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Author(s): Mubango Hazel (University of Venda, South Africa), Hlanganipai Ngirande (University of Venda, South Africa)and Khathutshelo Khashane (University of Venda, South Africa)
Copyright: 2024
Pages: 20
Source title: Rebuilding Higher Education Systems Impacted by Crises: Navigating Traumatic Events, Disasters, and More
Source Author(s)/Editor(s): Mustafa Kayyali (HE Higher Education Ranking, Syria)
DOI: 10.4018/979-8-3693-1926-0.ch007

Keywords: Emergency & Disaster Management / Government & Law / Higher Education / Information Science Reference

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Abstract

The COVID-19 pandemic affected the entire world causing every aspect of the higher education ecosystem to undergo a tipping point. The total mandatory lockdown resulted in all academic activities from learning to administrative activities coming to a standstill as institutions did not know how to go around it. Employees' job security, indefinite suspension of lectures, disruption of the university calendar, employee work-life balance, and business continuity were all operational challenges faced by universities during the pandemic. This chapter aims to establish the resilience strategies implemented by higher education institutions in South Africa and Zimbabwe as they strived to continue delivering services to stakeholders during and after the COVID-19 pandemic crisis. Digital transformation as a primary resilience strategy enabled HEIs to implement online learning and work from home for academic and non-academic staff for university business continuity.

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Exist or Exit: Resilience During and Post COVID-19 Pandemic Crisis in Higher Tertiary Institutions

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