Fourth Industrial Revolution (4IR) in the Global South: The Future of Work in Tourism – Challenges, Opportunities, and Future Prospects

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Author(s): Unathi Sonwabile Henama (Department of Tourism Management, Tshwane University of Technology, South Africa)and Portia Pearl Siyanda Sifolo (Department of Tourism Management, Tshwane University of Technology, South Africa)
Copyright: 2021
Pages: 20
Source title: Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution
Source Author(s)/Editor(s): Ethel Ndidiamaka Abe (University of KwaZulu-Natal, South Africa)
DOI: 10.4018/978-1-7998-3347-5.ch018

Keywords: Business & Management / Business Science Reference / Human Aspects of Business

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Abstract

Future trends within the field of tourism research vary, whilst the predictions continue to be at the forefront of the discussions among the tourism practitioners and researchers. The change is so evident and continues to accelerate at a tremendous speed while at the same time the tourism industry remains fragmented and interdisciplinary. This chapter intends to present the view from the global south on the fourth industrial revolution concept in the tourism industry. Reviewing the literature on tourism and the 4IR as a research method is more relevant than ever because literature reviews play an important role as a foundation for all types of research. The future trends in the tourism industry are highlighted in this chapter, together with the common pitfalls and advantages of the 4IR in the tourism industry.

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Fourth Industrial Revolution (4IR) in the Global South: The Future of Work in Tourism – Challenges, Opportunities, and Future Prospects

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